Texas DPS Credit Union Announces Monique Quarrells as New President and CEO

Texas DPS Credit Union is pleased to announce the appointment of Monique Quarrells as its new President and Chief Executive Officer. Quarrells was appointed by the credit union’s Board of Directors following six years of dedicated service to the organization, most recently serving as Executive Vice President and Chief Operations Officer and as the Interim President and CEO.

Drawing on more than 26 years of experience in the credit union industry, Quarrells brings a proven track record of strategic leadership, operational excellence, member advocacy, and sound financial stewardship to her new role. She holds a bachelor’s degree in Organizational Leadership and is passionate about cultivating strong teams, enhancing member experiences, and advancing the people-first philosophy that defines the credit union movement.

“Mrs. Quarrells has consistently demonstrated exceptional leadership, strategic vision, and a deep commitment to our members and employees,” said David Outon, Chair of the Board of Directors. “The Board is fully confident in her ability to lead the credit union forward while maintaining a strong financial and regulatory position and continuing to deliver the outstanding service our members expect and deserve.”

Throughout her tenure at Texas DPS Credit Union, Quarrells has played a key role in driving operational improvements, enhancing member products and services, and supporting the credit union’s long-term growth and stability. Under her leadership, the organization plans to continue investing in digital banking enhancements, financial education, and expanded member convenience across the state of Texas.

“I am truly honored to serve as President and CEO of Texas DPS Credit Union,” said Quarrells. “This organization has built incredible momentum over the last few years, and I’m excited to continue strengthening the relationships that make our credit union so special. Our members are at the heart of everything we do, and I remain deeply committed to supporting their financial well-being through trusted service, meaningful financial solutions, and genuine personal connections. I’m equally passionate about empowering our employees and building on the strong culture that defines our credit union family.”

Quarrells recently addressed members during the credit union’s Annual Meeting, where she highlighted the organization’s strong financial performance, continued investment in member-focused technology and services, and commitment to serving generations of DPS employees, retirees, and their families.

“Mrs. Quarrells’ leadership reflects Texas DPS Credit Union’s ongoing commitment to innovation, financial strength, and delivering meaningful value to members across Texas,” added Outon. “We are excited to see her take on this new role.”

About Texas DPS Credit Union
Founded in 1954, Texas DPS Credit Union is a member-owned, not-for-profit, financial cooperative dedicated to serving employees, retirees, and families of the Texas Department of Public Safety and related communities throughout Texas.

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