Membership Accounts Loans Convenience Education Center
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TEXAS DPS CREDIT UNION TELLER LINE


1-800-492-4784 Texas Only
 

The Teller Line is available to all members.  You no longer need to have a checking account to use Teller Line.

HELPFUL HINTS:

  • Please have your ACCOUNT NUMBER and your PIN NUMBER ready before calling.
  • Your PIN NUMBER is the last (4) digitsof the PRIMARY MEMBERS SOCIAL SECURITY NUMBER or is a PRE-SELECTED PIN NUMBER OF YOUR CHOOSING.
  • DETERMINE what TRANSACTIONS you wish to do. (get a balance, make payments ect.)
  • Dial the TELLER LINE NUMBER (1-800-492-4784) and the system will prompt you accordingly.
  • Note that some entries may require you to PRESS # after the requested number.
  • PRESS * to CORRECT an entry, RETURN to the prior menu, or to RETURN to main menu.
  • After hearing desired information on checking or savings history, PRESS * to return to the PRIOR MENU.
  • ENTER DOLLAR AMOUNTS WITHOUT THE DECIMALS, and include cents. (For example, $9000.00 would be entered as 900000#)
  • ENTER INTREST RATES as (5) digits. (For example, 8.25% would be entered as 08250#)
  • ACCOUNT TYPES SHARES=01 CHECKING=75
  • Contact Credit Union to set up CROSS ACCOUNT NUMBERS.

MAIN MENU OPTIONS:
(PLEASE NOTE that options may change and therefore be different from what is posted on this page.)

  1. PRESS 1 for QUICK CHECK
  2. PRESS 2 for ACCOUNT INQUIRIES (account history, ect.)
  3. PRESS 3 for FINANCIAL TRANSACTIONS
  4. PRESS 4 to CHANGE your PIN NUMBER 
  5. PRESS 5 for CREDIT UNION INFO & FINANCIAL CALCULATIONS
  6. PRESS 9 to END CALL
  7. PRESS * to RETURN to prior menu or make corrections

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