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LOST or STOLEN CARD:
Notify the credit union immediately at (512)452-5211 or (877)252-9199.

If lost or stolen after business hours or on a weekend or holiday:

> VISA DEBIT / CHECK CARD:   1(800)472-3272

> MASTERCARD CREDIT CARD:  1(800)442-4757

MASTERCARD^® CREDIT CARDS
Tips

1.) Create a list of credit card numbers with the phone numbers of the card       companies and keep it in a safe place so you can reference the list if your card        is stolen or lost.  Do not carry this list out in public with you. 2.) If someone calls you asking for your card number, do not give it to them.  If it is       someone claiming to be from an organization you have done business with in       the past, it is best to politely tell them you will find the company phone number       on your own, don't rely on them giving it to you, and then call to verify that the       phone call is legit. 3.) Save receipts and closely compare them to your monthly credit card statements. 4.) When online, make sure the page you are giving your credit card information on        is secure and is a reputable organization. 5.) Be cautious mailing your credit card payments in.  The mailbox at the end of        your drive doesn't have a special detection device that only allows the mail        carrier to open the box and take out the mail. 6.) If there is any documents with your account number on it that you will throw       away, make sure you shred it first.

1.) This is not a CREDIT CARD!! Each transaction will Debit your checking account.        You must have the funds available for the transaction to be accepted.       (There is a $20.00 NSF fee or $20 Courtesy Pay fee that will be accessed if the        funds are not available in the account.  If the transaction requires overdraft        protection it will charge a $4 fee for each transfer.) 2.) Do not use your Debit Card over the internet. Use a Credit Card instead. 3.) You have a $500 on-line daily limit. You have a $300 daily off-line limit. 4.) You can use the VISA® CHECK CARD worldwide, wherever the VISA logo is        displayed. Please notify the credit union as a courtesy if traveling outside of the        country so we are aware that the charges that may appear are legitimate. 5.) Press the Credit function whenever possible. If you are denied a transaction,        then select the ATM/DEBIT function and enter your PIN (personal identification        number). 6.) You will need to use your PIN NUMBER when accessing your account via ATM        MACHINES. 7.) Always carry a few emergency checks with you, in the event that the VISA        NETWORK is not working. Some things are beyond our control. 8.) Always update us on any address and phone number changes. The card may       not work if the addresses are different. 9.) Hotels and restaurants may "hold" more funds than the amount of the bill, to        allow for any tips or gratuities:  However, the transactions will pay for the correct        amount. 10.) You will need to activate your VISA CHECK CARD before it will work. The          instructions come with the card.  ****Privileges for using the card may be revoked for mishandling of the account        and/or the debit card. If you have questions about this please call the credit        union.

 

ATM CARD
Helpful Safety Tips Courtesy of PULSE :

1.) Keep your PIN a secret. 2.) Keep your card in a safe place. 3.) Do not disclose information about your card in response to an unsolicited email        or request. 4.) Make certain your Internet shopping sites are secure. 5.) Protect your card's magnetic strip. 6.) Report a lost or stolen card immediately. 7.) Review your account statements for unauthorized transactions.